TERMS AND CONDITIONS
Thanks for choosing Adjutant Résumés. We are excited to begin working with you and am totally committed to your success. We wiill make every effort to ensure that you are satisfied during each step of the process.
To ensure agreement between both parties, please these Terms and Conditions.
Generally, within 24 hours of submission of the Client Intake Questionnaire and payment, Clients will receive notification to schedule an initial 20-minute consultation. Following the consultation, an initial draft of the Client's new resume and/or other career portfolio documents will be created.
The standard turn-around time for initial draft completion is typically 5 to 10 business days. Please note that timelines are contingent on complexity of the project and client response time to any follow-up questions or requests for additional information.
The Client’s project will be created based on information provided from the Client Intake Questionnaire and the consultation.
Client Intake Questionnaires not returned within two (2) months are subject to a restart fee. All documents and services will be considered complete within four (4) months of payment. Current pricing will apply to any project that was put “on hold” by the Client. Prior payments will be credited toward new services.
Clients receive detailed proofreading instructions with document delivery. They are asked to carefully review their document or documents for accuracy and completeness. Unless other arrangements are made, clients must submit revisions by phone or email within seven (7) days.
REVISIONS AND EDITS
All writing services include up to three (3) rounds of revisions and a quality check after the initial document delivery. Revisions do not include adding additional information or changing the focus or target of the resume.
We are not responsible for incorporating new content as part of the revision process. Any revisions that will result in a significant departure from the original draft provided will be considered a new document and incur additional fees.
To deliver completed documents within the standard delivery time, clients will need to review all drafts and revisions, and notify us in a timely manner. Unless other arrangements are made, all documents are considered final 30 days after delivery.
Adjutant Résumés is not responsible for errors, inaccuracies, incorrect, or misleading information that is not brought to our attention before the project is finalized.
Maintaining confidentiality is one of our highest priorities. All information shared on worksheets or phone consultations during, before, and after the project’s completion remains confidential. Adjutant Résumés does reserve the right to submit fictionalized resumes for contest, award, and publication purposes.
RELEASE FROM GUARANTEES
We cannot guarantee that clients will land a new job or promotion because of investing in our services.
Job interviews and subsequent hires are solely at the discretion of the employer. A resume (or other career services or documents) is only one component of the job-search process. Success finding a new opportunity is based on many factors which are beyond our control.
Adjutant Resumes works collaboratively with our Clients. By purchasing any of our services you agree to our product and services process which includes completing various worksheets and performing suggested activities. The information you provide directly impacts the completed products we are able to create for you.
PAYMENT AND REFUND POLICIES
Full payment is required before any work on client projects begins. The products and/or services purchased from Adjutant Résumés are conceived, designed, and customized for each client. As such, they are considered a set of creative products and services and are nonrefundable.
Adjutant Résumés is not responsible for the truthfulness or accuracy of the information provided by Clients. As such, we are not liable for any inaccurate, incorrect or misleading statements in documents based on that information.
Clients are responsible for finalizing their career documents for completeness and accuracy before sending to colleagues or submitting them to employer.
Adjutant Résumés is not responsible for any damage or injury caused by omissions, false statements, or other inaccuracies. Clients agree to hold Adjutant Résumés harmless from any such liability.
Should a Client wish to file suit against Adjutant Résumés, the jurisdiction/choice of law shall be in the state of Georgia each party shall bear its own cost in filing suit.
By signing the Services Agreement and remitting payment for services, you acknowledge and accept these Terms and Conditions in their entirety.